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We provide a first class network support & installation service.

IRUS is an experienced, professional provider of IT Support, Network and Installation Services to small and medium enterprises across East Anglia. We supply, install and maintain networks, servers, communications technology, software and all associated hardware, backed up with robust, reliable and flexible support plans.

Every IT solution we supply is based on an understanding of your business priorities. First, we make a site visit to clarify your requirements, we give all new customers a free consultation, before assembling the most appropriate support agent to work in partnership with your company. We then prepare an informative proposal based around reliable products from leading brands combined with expert support. Call us now to see how we can help your business save money.

  • IRUS has helped Fern with our servers, data cabling and support over the past 5 years. Highly recommended, and we would be at a loss without them.

  • IRUS has been a great help with the setting up of my computers and network. I moved to Apple mac and IRUS allowed a smooth transition from PC to mac. Great guys that know their business.

  • We have called upon IRUS over the years for technical advice and support on our computer network and email. Great service and friendly support.

Our approach

We take the time and effort to understand your business, your objectives and what is important to you. We aim to build personal relationships with the key individuals involved in your business so we can understand what your core IT priorities are, offer advice, and bespoke solutions.

Our response

When problems arise our clients want to deal with someone who is highly qualified and knows their IT system inside out. Also, when needed, they want them on site quickly, not in a remote call centre. That is why every client gets their own personal IT support agent, that understands your business requirements.

Our people

We don’t just look for technical expertise and experience, We also look for people who are good communicators, who can take a complex IT issue and explain it to our clients in plain English, so they are fully briefed not baffled by tech talk. Every client gets their own dedicated IT Support agent.

What we do

IRUS provides a first class network support, installation, maintenance and administration service to small and medium-sized businesses in East Anglia’s counties of Suffolk and Norfolk.

We offer both contracted and non-contracted solutions. Our engineers work around the clock ensuring your IT infrastructure is kept fit and healthy. We know how important business continuity is, so we go the extra mile, so you can concentrate on the things that matter most to your business.

Our mission

To deliver honest, relevant advice and support along with exceptional value for money at all times and to all clients. To be available for our clients for every issue, no matter how big or small.

To conduct our business in a professional manner, and to treat our clients as people. To provide effective solutions to daily challenges, enhance productivity and to empower our clients by making information technology accessible. Enabling all our clients the freedom to do business.

Why choose us?

By using new leading edge technologies we don’t just reduce downtime, we stop it completely. Scheduled servicing and maintenance, ensures that your network is running at optimum levels.

Our support plans will ensure you the freedom to concentrate on what means most, your business. Please feel free to email us today at sales@irus.co.uk or click the LiveChat to talk to a support agent. We would be more than happy to discuss your requirements

Support

We provide Live support Monday to Friday 9am-6pm with one of our online support agents. Click the Live Support button at the bottom right to talk to an agent.

We also provide support tickets to our customers on a monthly IT plan. You can submit a SupportTicket any time of the day, and we reply within 10 mins of receiving your support ticket.

Careers

Want to join us at IRUS?