Monitoring your network’s performance
By monitoring your server’s core components and key applications IRUS can identify and inform you of potential issues before they can escalate and impact on network and server performance. The day-to-day information gathered by our monitoring and reporting software, combined with the data collected from our monthly server audit, enables our engineers to identify and focus on the core issues affecting system performance. The results are set out in a detailed monthly report highlighting any critical or pending issues that need to be addressed. When issues are identified our helpdesk would then contact you to discuss these issues and agree the appropriate course of action.