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Basic, Professional & Contracted

IT Support Plans

Complete peace of mind for business with our pro-active IT support plans.

With IRUS IT support services we can manage your day-to-day IT systems, provide long-term advice regarding IT-related equipment, proactively prevent disasters occurring and deliver exceptional value. We offer complete solutions for supporting and managing the overall health of each workstation and server in your company. We make sure that your network is functioning correctly, and data is protected & secure against current threats and disasters.



(per month)
  • 1-10 Workstation Terminals
  • Remote Desktop Support
  • Support from 9:00am to 6:00pm / Mon-Fri
  • PAYG Onsite & Maintenance
  • PAYG Helpdesk Tickets*



(per month)
  • 10-50 Workstation Terminals + 1 Server
  • 7 on-site call-outs per month
  • 24/7 Network Monitoring & Support
  • Monthly Maintenance & Reporting
  • 14 Helpdesk Tickets PCM

Contracted (5 year)


(per month)
  • 10-100 Workstation Terminals + 1 Server
  • Unlimited Remote & On-site Support
  • 24/7 Network Monitoring & Support
  • Monthly Maintenance & Reporting
  • Unlimited Helpdesk Tickets PCM

Which IT support plan should you choose?

Some clients opt for an All Inclusive 5 year contract, in which monthly fees are fixed. Others opt for Variable Rate agreements, where fees vary according to demand and usage. Overall, we aim to be flexible. We can tailor individual support agreements to suit individual clients and their organisational requirements. All IRUS engineers are trained to communicate effectively with individuals at all levels of technical understanding. Our engineers can also help to identify individuals who may need IT-related training, to improve their individual effectiveness and productivity. What ever plan you choose, you always know you’re in safe hands.

Call us now to discuss the best IT Support Plan for your business. We are always happy to have a chat. Talk to us now on LiveChat or email sales@irus.co.uk

Pay As You Go Helpdesk Tickets* – Are charged at a rate of £35 per ticket.  | Pay As You Go onsite maintenance† – Onsite support charged at a rate of £50 per hour, with additional £30 callout fee.

Place an order today

You can order support online