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(per month)
  • 1-10 Workstation Terminals
  • Remote Desktop Support
  • Support from 9:00am to 6:00pm / Mon-Fri
  • PAYG Onsite & Maintenance
  • PAYG Helpdesk Tickets*

Basic IT Support

Our Basic IT Support Plan provides an ad-hoc, cost-effective IT support solution that provides instant access to professionals who will help manage your companies IT and network on a day-to-day basis.

We provide a support desk staffed by fully trained IT professionals from 9am – 6pm Monday to Friday to keep your business network functioning smoothly. As well as providing telephone, email, remote desktop and PAYG on-site support to enable us to manage your network in the most cost-efficient way possible.

As the owner or manager of an SME business, you’ll often find yourself managing every aspect of the company’s operations – and that includes the companies IT infrastructure. We understand that IT isn’t everyone’s strong point and it’s even harder to manage when you’re a running a growing business. IRUS can support your IT, in the most cost effective way possible, but keeping a quality of service, that is unmatched. Place an order today, and we will call you to discuss your requirements.

What is covered

Operating System

We cover OS installation, Patch release updates, OS diagnostics, and performance monitoring.


We can provide support with software installation, such as Sage, Quickbooks, Office, and creative tools such as Photoshop.


Reduces network and server down time.


A support agent will be available Monday to Friday, 9am-6pm.

Helpdesk Tickets

With Basic IT Support, you have access to 7 Tickets per month.

Place an order today

You can order support online

Why choose us

We have years of experience in the IT industry and are leaders in our field when it comes to IT support services. With fully managed services and cloud based solutions we provide a safe and secure way to effectively run your business IT systems. With our experience and knowledge in the IT industry we have encountered all the common problems that companies can face with their computer systems. We have the ability to act swiftly and resolve problems promptly and securely.

Free consultation and quote.

Feel free to call us today for a chat about your requirements. We will assign you a personal support agent, who will create you a consultation account, listen to your requirements and propose possible solutions. Please email us at sales@irus.co.uk or click the LiveChat to talk to a support agent.

Additional services offered

Full service listing

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