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(per month)
  • 10-100 Workstation Terminals + 1 Server
  • Unlimited Remote & On-site Support
  • 24/7 Network Monitoring & Support
  • Monthly Maintenance & Reporting
  • Unlimited Help-desk Tickets PCM

Contracted IT Support

IRUS Contracted IT support plan provides a proactive, high-quality and cost-effective solution that gives instant access to IT support professionals who can help manage your companies network on a daily basis.

We provide a support desk staffed by fully trained IT professionals, 24/7 network monitoring & support to keep your IT functioning smoothly. As well as providing telephone, email, remote desktop and on-site support to enable us to remedy issues in the most time-efficient way possible.

Many of our customers consider us as their IT department therefore offering them the peace of mind that their IT systems are being looked after by professionals who understand their business. Contracted support is a 5 year contract.

What is covered

Operating System

We cover OS installation, Patch release updates, OS diagnostics, and performance monitoring.


We can provide support with software installation, such as Sage, Quickbooks, Office, and creative tools such as Photoshop.


Reduces network and server down time.


A support agent will be available Monday to Friday, 9am-6pm.

Helpdesk Tickets

With Basic IT Support, you have access to 7 Tickets per month.

Place an order today

You can order support online

Why choose us

We have years of experience in the IT industry and are leaders in our field when it comes to IT support services. With fully managed services and cloud based solutions we provide a safe and secure way to effectively run your business IT systems. With our experience and knowledge in the IT industry we have encountered all the common problems that companies can face with their computer systems. We have the ability to act swiftly and resolve problems promptly and securely.

Free consultation and quote.

Feel free to call us today for a chat about your requirements. We will assign you a personal support agent, who will create you a consultation account, listen to your requirements and propose possible solutions. Please email us at sales@irus.co.uk or click the LiveChat to talk to a support agent.

Additional services offered

Full service listing

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