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Professional

£995

(per month)
  • 10-50 Workstation Terminals + 1 Server
  • 7 on-site callouts per month
  • 24/7 Network Monitoring & Support
  • Monthly Maintenance & Reporting
  • 14 Helpdesk Tickets Per Month

Professional IT Support

IRUS Professional IT support plan provides a proactive, high-quality and cost-effective solution that gives instant access to professionals who will help manage your business IT and network.

We provide a support desk staffed by fully trained IT professionals 24/7 network monitoring & support to keep your IT functioning smoothly. As well as providing telephone, email, remote desktop and on-site support to enable us to remedy issues in the most time-efficient way possible. You will be assigned your own personal Support Engineer, so you know there is always help when you need it most, 24 hours a day, 7 days a week.

Many of our customers consider us as their IT department therefore offering them the peace of mind that their IT systems are being monitored  by professionals who understand their business. IRUS Professional IT Support gives you more freedom to do business. Place an order today and we will call you to discuss your requirements.

What is covered

Operating System

We cover OS installation, Patch release updates, OS diagnostics, and performance monitoring.

Applications

We can provide support with software installation, such as Sage, Quickbooks, Office, and creative tools such as Photoshop.

Monitoring & Reporting

We monitor your network to help reduce network and server down time.

Availability

A support agent will be available 24/7

Helpdesk Tickets

With Basic IT Support, you have access to 14 Tickets per month.

Place an order today

You can order support online

Why choose us

We have years of experience in the IT industry and are leaders in our field when it comes to IT support services. With fully managed services and cloud based solutions we provide a safe and secure way to effectively run your business IT systems. With our experience and knowledge in the IT industry we have encountered all the common problems that companies can face with their computer systems. We have the ability to act swiftly and resolve problems promptly and securely.

Free consultation and quote.

Feel free to call us today for a chat about your requirements. We will assign you a personal support agent, who will create you a consultation account, listen to your requirements and propose possible solutions. Please email us at sales@irus.co.uk or click the LiveChat to talk to a support agent.

Additional services offered

Full service listing

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